Terms & Conditions
All goods made by THE BAKING EDGE are subject to the following terms and conditions:
Ingredients & Storage:
All ingredients are of the highest quality. All baked goods are made to be eaten on the day of the celebration. The cakes are made in premises in which nuts are used, surfaces are cleaned thoroughly and every effort is taken to keep ingredients separate however we still need to make you aware that cakes may contain traces of nuts or nut oil.
Fondant is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run. For all other goods please follow specific storage instructions.
Orders:
2 months’ notice is preferred for wedding cakes and 3 weeks’ notice for novelty cakes however we will accept short notice cakes subject to the availability of the date required. Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by THE BAKING EDGE as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Deposit & Payment:
We require a 50% deposit on placement of orders for all cakes. Final balance is due one week before the confirmed collection/delivery date.
Deposits are non-refundable and non-transferable.
Bank Details:
The Baking Edge
BSB: 302-162
Account: 1784578
Please use your full name as a reference
Cancellation & Disputes:
All cancellations must be submitted in writing 2 weeks prior to the confirmed collection/delivery date. Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of THE BAKING EDGE and are not automatic. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is
adequate for the purpose for which it has been supplied.
All cakes delivered/collected are photographed from different angles to show cake quality. We do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our premises, or, for loss, damage or non-delivery under unavoidable or exceptional circumstances. This in no way affects your statutory rights.
Delivery:
Baked goods are to be collected from the Baking Edge premises based in Edgewater at a prearranged time and date only. Please note that if baked goods require delivery then a cost will apply for this service.
Publication:
We reserve the right to use any image of a cake made by THE BAKING EDGE for publication. Images of our products may be subject to copy rights. Please refrain from using them for commercial purposes.
Workshops run by THE BAKING EDGE are subject to the following terms and conditions:
Ingredients & Storage:
Our ingredients are of the highest quality. The cupcakes are made to be eaten on the day of the workshop and are prepared in a premises where nuts are used, thorough cleaning of surfaces takes place and every effort is taken to keep ingredients separate however cupcakes may contain traces.
Fondant is not designed to be refrigerated and as such cupcakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in.
Payment & Cancellation:
A 50% deposit is required to secure the booking. Final numbers and outstanding invoice to be confirmed and settled 48 hours prior to the activity date.
Please advise The Baking Edge at time of booking if your organisation has a specific payment method.
After 48-hour confirmation, if reduced student numbers then no refunds given, however if student numbers increase, a separate invoice will be raised to cover additional costs. It is the sole responsibility of the person making the booking to contact us at least 72 hours in advance if you have not received your confirmation.
Bank Details:
Name: The Baking Edge
BSB: 302-162
Account: 1784578
Please use your invoice number as a reference
Certification of Health:
By making a payment, the person making the booking certifies that he/she/they do not have any condition or disability that would create a hazard or hardship for others participating in the workshop. THE BAKING EDGE will try and accommodate certain allergies, dietary needs or restrictions; however, it is the person who is making the bookings sole responsibility to inform THE BAKING EDGE of these needs.
Waiver & Release of Liability:
By making payment, you understand and acknowledge that any cupcake/cake decorating workshop has risks, dangers and hazards which may result in injury or illness. These risks or dangers may be caused by the negligence of the owners, property owners, participants, accidents, and forces of nature or other causes.
By yours/employees’ participation in these activities you hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the owners or by any other person. You voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify THE BAKING EDGE and its agents, and employees from any and all
claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise
which may arise out of your participation in THE BAKING EDGE activities.
Publication:
THE BAKING EDGE reserves the right to use any photographic image or film recordings of any workshop for promotional and/or commercial purposes which may include (but not limited to) publishing on our website and social media platforms. If you do not wish to have images taken, please inform us as soon as possible.