All goods made by THE BAKING EDGE are subject to the following terms and conditions:
Ingredients & Storage:
All ingredients are of the highest quality. All baked goods are made to be eaten on the day of the celebration. The cakes are made in premises in which nuts are used, surfaces are cleaned thoroughly and every effort is taken to keep ingredients separate however we still need to make you aware that cakes may contain traces of nuts or nut oil.
Fondant is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run. For all other goods please follow specific storage instructions.
2 months’ notice is preferred for wedding cakes and 3 weeks’ notice for novelty cakes however we will accept short notice cakes subject to the availability of the date required. Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by THE BAKING EDGE as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Deposit & Payment:
We require a 50% deposit on placement of orders for all cakes. Final balance is due one week before the confirmed collection/delivery date.
Deposits are non-refundable and non-transferable.
The Baking Edge
Please use your full name as a reference
Cancellation & Disputes:
All cancellations must be submitted in writing 2 weeks prior to the confirmed collection/delivery date. Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of THE BAKING EDGE and are not automatic. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is
adequate for the purpose for which it has been supplied.
All cakes delivered/collected are photographed from different angles to show cake quality. We do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our premises, or, for loss, damage or non-delivery under unavoidable or exceptional circumstances. This in no way affects your statutory rights.
Baked goods are to be collected from the Baking Edge premises based in Edgewater at a prearranged time and date only. Please note that if baked goods require delivery then a cost will apply for this service.
We reserve the right to use any image of a cake made by THE BAKING EDGE for publication. Images of our products may be subject to copy rights. Please refrain from using them for commercial purposes.